Here are a few questions we get asked:

 

When will my order be shipped?

All in stock items will ship in 1-3 business days of receiving the order.

Some items may take longer to ship as they require additional processing, these items will have their estimated lead time listed on the product page.

 

What forms of payment do you accept?

We accept all major credit cards and PayPal.

 

Do you ship internationally?

We do not, you may provide us with a freight forwarders address here in the U.S.A to ship your order to.

PLEASE NOTE:

WE TAKE NO RESPONSIBILTY FOR THE ITEM AFTER IT ARRIVES TO THE U.S ADDRESS.

 

What happens if my item arrives defective?

Any claims for defective merchandise must be made within 5 days of receiving the item, after that time you must contact the manufacturer directly and work within their warranty guidelines.

If we receive a claim within the 5 day period, we will generally replace or refund you after receiving the item back (at our expense).

We may still direct you to the manufacturer if we feel that you will receive a faster resolution.

Please note: some companies require that the consumer make all defect claims directly with them.

 

Do your products have a warranty?

Yes! all of the products we carry have comprehensive manufacturers warranty’s.

 

What is your return policy?

Please refer to our return page for info on our return & cancelation policy.

 

 

Here are some baby gear questions we get asked ALOT..

 

What is the best stroller?

 There is no one size fits all.

The best stroller for YOU depends on YOUR lifestyle..

Someone who uses a car often would need something more compact like a Bugaboo Bee or Babyzen YOYO.. 

Someone who plans on doing more strolling and less driving, would need something with a more robust basket (for shopping) and push.. Like a Bugaboo FOX or UPPAbaby VISTA..

 

What is the best infant car seat?

All infant car seats on the market pass the safety standards required.. But there is more than just safety..  Extra Safety features, Weight, Price, Convenience, Aesthetic Etc..  

Some of our favorites include the Doona, Nuna PIPA and Chicco Keyfit 30 models..

 

What is a convertible car seat?

 A convertible car seat is a car seat has both a rear facing & forward facing option.

Although they can technically accommodate an infant, they are generally recommended for children about 12 months plus after they have outgrown their infant car seat.

You can browse our selection of convertible car seats HERE



Best sleeping option for baby in our bedroom?

 It really depends on how long you want to keep the baby in your room.

If you want to keep your baby nearby as long as possible then a mini crib also known as portable crib is best.

If the time frame is not as important then we would recommend something like the Halo Bassinest for its amazing safety and convenience. 

 



 

If you have any other questions, or need some elaboration on anything above, feel free to contact us:

 phone: 718-395-5909 or email: [email protected]